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May 04, 2006

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[02:16:53] <franck34> hi all, is there a way to change "resolve as" for ticket ? (i'd like to change 'fixed' in an other word)
[02:16:59] <franck34> trac 0.9.3
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[05:02:49] <alect> evening
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[05:42:27] <iliah> hello, what to do with .egg file ? how to install it ?
[05:42:42] <alect> @egg
[05:42:42] <evil_twin> alect: Error: "egg" is not a valid command.
[05:42:45] <alect> @eggs
[05:42:45] <evil_twin> alect: "eggs" is http://projects.edgewall.com/trac/wiki/TracPlugins
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[05:47:01] <iliah> evil_twin: thanks
[05:47:01] <evil_twin> iliah: Error: "thanks" is not a valid command.
[05:47:08] <iliah> alect: thanks
[05:47:25] <iliah> but I can't find executable easy_install
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[05:49:28] <iliah> they called it "EASY_install" :)))
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[06:03:29] <iliah> ok, I've just installed WebAdmin Plugin, but can't catch how to call it in browser
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[06:18:05] <ryepup> iliah: have you given your user admin permissions using trac-admin?
[06:18:44] <ryepup> the TRAC_ADMIN permission specifically
[06:19:08] <iliah> ryepup: yes
[06:19:18] <iliah> may be it's version
[06:19:46] <iliah> my trac is 0.9.5 and the latest webadmin i've found is for 0.9.3
[06:20:04] <ryepup> I dunno, that gets beyond my depth
[06:20:21] <alect> you need to have setuptools installed to use any plugins
[06:20:30] <alect> then restart your web server
[06:20:39] <iliah> aa, restart
[06:20:40] <iliah> ok
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[06:23:03] <iliah> "The following error occurred while trying to extract file(s) to the Python egg cache: [Errno 13] Permission denied: '/root/.python-eggs'"
[06:23:19] <iliah> I see it after restarting webserver
[06:23:46] <Narada> hi is it TRAC_ADMIN privilege to do "everything" in trac?
[06:24:00] <Narada> or do i need to set invididual *_ADMIN privs?
[06:24:49] <alect> iliah: you have not followed the instructions on the plugins page
[06:24:56] <alect> narada: TRAC_ADMIN is everything
[06:25:32] <Narada> k
[06:25:40] <Narada> no point me adding wiki_admin then
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[06:26:30] <iliah> alect: I guess setting "SetEnv PYTHON_EGG_CACHE /smwhere" left
[06:26:34] <Narada> does adding trac_admin automatically add the other ones for you?
[06:26:39] <Narada> in the listing i mean
[06:26:45] <Narada> because i have all these other admin privs
[06:26:52] <Narada> did it add those automatically
[06:27:00] <alect> trac-admin is a meta-permission, it includes all others
[06:27:14] <Narada> alect: so someone must have explicitly added the other *_ADMIN perms?
[06:27:24] * alect shrugs
[06:27:47] <Narada> if they are not automatically added i mean
[06:27:53] <Narada> by trac
[06:33:20] <Narada> the answer to that question is "Yes trac adds all the individual *_ADMIN perms when you add TRAC_ADMIN". I just tried it.
[06:37:19] <Narada> how to delete tickets?
[06:37:25] <Narada> don't see anything for that
[06:39:11] <Narada> omg: http://projects.edgewall.com/trac/ticket/298
[06:40:11] <Narada> seems like there's still a lot of core functionality missing
[06:40:32] <Narada> it's okay though since it hasn't even got to 0.10 yet let alone 1.0
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[06:46:53] <ValiSystM> Narada: read the comments ... in a World Where Human Being Was Not Foolish you should not need delete tickets
[06:47:15] <ValiSystM> first i wonder how to delete tickets too
[06:47:26] <Narada> ValiSystM: I've read the ticket but I totally disagree.
[06:47:38] <Narada> Absolutely and emphaticallly disagree.
[06:47:48] <Narada> You should be able to.
[06:48:18] <Narada> You should have *the facility* to modify any part of the system should you want to.
[06:48:40] <Narada> I don't want anyone else making the presumption on my behalf of whether I need to delete a ticket or not.
[06:49:12] <Narada> Give the user the choice. Isn't that the philosophy? Don't design the requirements design the product.
[06:49:38] <Narada> Anyway I'll stop typing now :)
[06:49:43] <alect> you can delete tickets with trac-admin in 0.10
[06:50:32] <Narada> yeah i'm waiting for 0.10
[06:50:40] <Narada> well i wait for every release actually :)
[06:51:00] <alect> you could use trunk, it's pretty stable
[06:51:11] <alect> edgewall and trac-hacks are using it, to name but two
[06:55:11] <ValiSystM> Narada: i totally do not agree with you, funny. Some people decide to make a bug tacker, and they think of how to make it the best. If their product is good and i trust them, then i follow and accept their choice. Else i'll go and see another one, if i can. A bug tracker is not a general purpose thing, so to have good software you can add limitations, if they have sense. Not to implement delete a ticket HAS sense
[06:56:13] <ValiSystM> but while there are foolish people in this world, we need ticket deletion, i agree
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[07:03:07] <Narada> ValiSystM: it's not to cater just for foolish people; it's because trac has a steep learning curve and people experiment; that's one very compelling reason
[07:03:13] <Narada> and people make mistakes
[07:03:19] <Narada> and change their mind a lot
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[07:03:35] <Narada> and there is no alternative to trac
[07:03:51] <Narada> so i'd prefer to recommend featured to trac rather than switch to bugzilla
[07:03:59] <Narada> s/featured/features/
[07:05:44] <ValiSystM> "and people make mistakes" "and change their mind a lot" <- if you're talking about tickets, you can close it
[07:07:05] <ValiSystM> having rubbish tickets should not annoy anyone, except "foolish" people, as said in the ticket about delete feature
[07:11:42] <Narada> Well you are making that assumption on my behalf for me and saying that I am a foolish person.
[07:11:53] <ValiSystM> oops
[07:12:06] <ValiSystM> that's what i tried to avoid ^^^
[07:12:22] <Narada> no worries
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[07:14:02] <ValiSystM> in fact, i've seen many good ideas of developpers being rolled back to a "more standard" behaviour because of habits of users
[07:14:30] <ValiSystM> but here that's not really the point
[07:16:21] <ValiSystM> anyway when i discovered that you cannot delete a ticket, i wondered why. and then i understantood that it was simply because you should'nt need it
[07:16:54] <ValiSystM> (but here we need it for the specific context of companies)
[07:18:57] <ValiSystM> and i thought it was a good idea, and seing this rolled back just get users stuck in their habits
[07:19:37] <ValiSystM> it's something that we see too often
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[07:21:40] <atli> hello
[07:21:51] <atli> silly plugin problem
[07:22:37] <atli> trac 095 does not seem to find my plugins
[07:23:22] <atli> project plugins that I dropped into the project plugin directory
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[07:34:47] <Narada> hmm no processor for highlighting php in trac
[07:38:20] <tuxipuxi> enscript doesn't support php?
[07:38:58] <Narada> is it #!php at the beginning of code block?
[07:39:06] <tuxipuxi> atli: which plugin(s), how did you install it, is it made for your python version, does it have the right permissions?
[07:39:15] <tuxipuxi> Narada: hm dunno
[07:39:22] <atli> it just helloworld
[07:39:35] <alect> @logging
[07:39:35] <evil_twin> alect: "logging" is http://projects.edgewall.com/trac/wiki/TracLogging <-- Enable debug logging to file, ensure your environments log/ directory is writeable by your web server user, check for errors.
[07:39:35] <atli> I made it myself ala trac-hacks
[07:39:54] <atli> it is 777 right now just to make sure
[07:39:56] <Narada> tuxipuxi: it does support it but i don't know how to actually use it
[07:41:18] <atli> I dropped it into the plugins directory... Ours is a twice upgraded trac version, from 084 to 09b to ö95
[07:41:36] <atli> I create the plugins directory myself in the envirionment directory
[07:42:00] <atli> wasnt' there already, I guess because the dir has been there since 084 days
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[07:42:54] <tuxipuxi> Narada: http://projects.edgewall.com/trac/wiki/TracSyntaxColoring says "(*) Supported as inline code blocks in Wiki text using WikiProcessors." .. maybe that helps
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[07:45:13] <Narada> tuxipuxi: yeah i saw that
[07:45:17] <Narada> but it doesn't quite work
[07:45:23] <Narada> in fact it doesn't do anything at alll
[07:45:31] <Narada> #!php
[07:45:42] <Narada> that's what i'm using inside {{{ }}}
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[08:02:15] <Narada> nope just can't get syntax highlighting to work
[08:02:51] <Narada> annoying it works for c but not for ph-p
[08:02:54] <Narada> *php
[08:03:41] <Narada> in fact it works for every language i've tried except for the one i want :P
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[09:36:12] <cbrake> is there any way to export all wiki pages from a trac installation? I'm thinking it may be nice to have a way to archive the wiki contents at the end of a project.
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[09:48:40] <boorad> cbrake: check the usage on trac-admin, I believe there's a wiki dump
[09:49:45] <cbrake> boorad: great -- thanks!
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[10:28:20] <lukaszr> hello.. doesn't anyone here know if there's a #creole channel?
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[10:35:10] <boorad> pacopablo: u there?
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[10:37:01] <pacopablo> I am now
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[11:11:17] <tuxipuxi> when will WebAdmin support the editing of custom fields?
[11:16:35] <coderanger_cs> @motto
[11:16:36] <evil_twin> coderanger_cs: "motto" is patches accepted
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[11:21:42] <boorad> pacopablo: db connection leak patch didn't help. I turned on the Trac pooling and immediately got an idle connection on my local machine.
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[11:42:30] <pacopablo> hmm, well we should let jborg know :)
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[11:51:25] <boorad> pacopablo: I run that script to check and kill connections every hour, but a bot took me down again this PM.
[11:51:47] <boorad> I have the perfect setup for load-testing Trac - ugh!!!
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[12:13:25] <tuxipuxi> there's currently no way to edit a custom field through some kind of web interface, right?
[12:13:42] <mpav> I'm tring to get the webadmin to work w/ 0.9.5.. i dropped the TracAdmin-*.egg file in the plugins folder, but the Admin tab does not show up for a user with TRAC_ADMIN.. thoughts?
[12:13:55] <tuxipuxi> or better.. the possible values of a field
[12:18:53] <franck34> erf
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[12:27:58] <mpav> nm.. needed to install setuptools
[12:28:00] <mpav> got it going now
[12:28:12] <fredb> /part
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[12:37:26] <cbrake> do you have to use email addresses for trac logins for email notifications to work properly, or can you use a short login name, set your email address in settings, and have trac figure it out when sending notifications.
[12:38:13] <cbrake> email notifications are not working for me yet -- everything in the log looks ok, but I'm not getting mail yet.
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[13:29:55] <tuxipuxi> can i somehow sort tickets by a custom field value?
[13:30:19] <coderanger_cs> Not really
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[13:30:47] <tuxipuxi> bummer
[13:30:58] <tuxipuxi> this could only be done by patching trac's codebase itself, i guess?
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[13:45:06] <jjb_lyceum> hi, i have a big problem
[13:45:19] <jjb_lyceum> after using the trac-admin plugin to delete a spam ticket
[13:45:35] <jjb_lyceum> http://source.ibiblio.org/trac/lyceum/milestone/0.31
[13:45:48] <jjb_lyceum> click on the number for active tickets (22 )
[13:46:01] <jjb_lyceum> will a resync correct this?
[13:48:00] <jjb_lyceum> okay i tried a resync, didn't work.
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[13:53:00] <jjb_lyceum> cmlenz: ping
[13:53:22] <cmlenz> yo
[13:53:32] <jjb_lyceum> ^^^
[13:53:47] <jjb_lyceum> i couldn't find any tracwebadmin doc
[13:53:56] <cmlenz> I can't see any problem?
[13:53:57] <jjb_lyceum> sorry if this is covered somewhere...
[13:54:00] <jjb_lyceum> hmm..
[13:54:08] <jjb_lyceum> well look at that
[13:54:11] <jjb_lyceum> it's fixed now
[13:54:17] <jjb_lyceum> very strange
[13:54:24] <cmlenz> simply by me looking... nice :-D
[13:54:30] <jjb_lyceum> i have no idea what could have been cached
[13:54:33] <jjb_lyceum> haha, exactly
[13:54:38] <cmlenz> what kind of problem *was* it?
[13:54:49] <jjb_lyceum> the deleted ticket was 420
[13:54:59] <jjb_lyceum> and it would say "ticket 420 does not exist"
[13:55:16] <jjb_lyceum> i.e., it would look very similar or identical to this: http://source.ibiblio.org/trac/lyceum/ticket/420
[13:55:31] <jjb_lyceum> when viewing the report on open tickets for 0.31
[13:55:37] <cmlenz> ah... that ticket might have remained in the query cache (in your session)... I think there was a ticket about that cboos fixed, but I'm not sure
[13:55:53] <jjb_lyceum> k
[13:56:24] <jjb_lyceum> thanks.
[13:56:36] <cmlenz> it's possible that some code in trac doesn't currently expect tickets being deleted... that needs to be fixed for the next release, obviously
[13:57:43] <jjb_lyceum> right, i suspected it was something related to that. really even for spam (which is what this ticket was), i would rather just close them, and not allow future editing
[13:57:49] <jjb_lyceum> and delete their content
[13:57:57] <jjb_lyceum> hmmm, it's beginning to sound like deleting....
[13:58:11] <jjb_lyceum> i guess deleting tickets really does make the most sense in the spam case
[14:00:42] <cmlenz> yeah, often it does
[14:04:01] <coderanger_cs> cmlenz: If you can think of anything specific that should be done while deleting tickets, I can add it to TicketDelete
[14:04:23] <cmlenz> yeah
[14:04:35] <cmlenz> but I suspect there's a bug in the query module with deleted tickets
[14:05:45] <jjb_lyceum> cmlenz: with one browser, it's working fine, but with the first browser, it's still having problems, even after i logged out, deleted all my cookies, restarted the browser, and logged in.
[14:06:03] <jjb_lyceum> (which i thought would give me a new session)
[14:06:25] <cmlenz> yeah, that won't help, the query is in your session, which is associated with your login name (not a cookie)
[14:06:38] <cmlenz> you can do a different query to reset that
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[14:08:09] <jjb_lyceum> oh oh, the different query trick works here as well. duh.
[14:08:23] <jjb_lyceum> perfect, thanks.
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[14:49:23] <tuxipuxi> coderanger_cs: hey, do you happen to know something about assigned-to as drop-down-list and/or the trac database?
[14:49:45] <pacopablo> restrict_owner = true
[14:50:07] <coderanger_cs> It will only display users that it knows about though
[14:50:21] <coderanger_cs> read: users who have an entry in the settings table
[14:50:23] <tuxipuxi> yeah exactly.. my question is if i can add the users to the database manually
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[14:52:48] <coderanger_cs> insert into session (sid, var_name, var_text) values ( uid, "name", user_name );
[14:53:36] <tuxipuxi> hm how do i know the user id? or should i enter a random one?
[14:54:20] <coderanger_cs> That would be their Trac user id
[14:55:03] <tuxipuxi> do they have one if they haven't logged in yet?
[14:55:25] <coderanger_cs> Its what would be in the htpasswd file
[14:55:27] <pacopablo> yes, it's whatever their login name is
[14:55:38] <tuxipuxi> ah i see
[14:56:21] <tuxipuxi> OTOH, i could simply tell my user to login with the different user ids, do a nonsense wiki edit and he's done, right?
[14:56:59] <pacopablo> no
[14:57:11] <pacopablo> they need to login, and click the "settings" link
[14:57:18] <pacopablo> and then set their name and email
[14:57:31] <coderanger_cs> Its kind of dumb
[14:57:46] <coderanger_cs> I thought this was being fixed with an IDirectoryProvider extension point?
[14:57:48] <pacopablo> s/kind of/really/
[14:58:14] <tuxipuxi> both sucks.. don't want to manually edit the DB of 6 projects and don't want to tell him to login at 6 projects with different user names
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[14:58:42] <coderanger_cs> Just make a script to do it ...
[14:58:48] <pacopablo> I think the IUserDirectory deal is on trac-hacks
[14:58:53] <pacopablo> you could use that for the time being
[14:59:04] * pacopablo curses GroupStupid
[14:59:13] <tuxipuxi> i don't have the emails of the users
[14:59:30] <coderanger_cs> tuxipuxi: Just make something up
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[14:59:37] <coderanger_cs> Or enter a space for their name
[14:59:46] <tuxipuxi> ah ok thanks
[15:00:01] <coderanger_cs> I'm pretty sure it just looks at all users with an entry in the session table
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[15:40:17] <boorad> pacopablo,coderanger_cs, tuxipuxi: I think all of this is handled with an iUserDirectory patch on pec #2456, and the DbAuth plugin at Trac-Hacks
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[15:40:59] <boorad> I promised to update the patch for #2456 earlier on the mailing list but haven't gotten around to it yet
[15:41:10] <pacopablo> slacker! ;)
[15:41:14] <boorad> yup
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[15:42:06] <boorad> hrm, seems tuxipuxi was the one looking for it (as I read a bit higher in the logs)
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[15:42:26] <boorad> if you see him tomorrow, let him know that it's what I wrote that stuff for, and I have it working at my Real Job
[15:42:37] <boorad> gonna knock off myself - cya
[15:42:46] <pacopablo> later
[15:48:31] <coderanger_cs> Horray for being done with Cisco labs for the semester
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[17:11:28] <alect> morning
[17:11:36] <pacopablo> morning
[17:17:40] <coderanger_> What do you guys think of this: http://www.cs.rpi.edu/~kantrn/tracmon.html
[17:18:01] <pacopablo> SoC proposal?
[17:18:09] <coderanger_> Yahr
[17:18:35] <pacopablo> I like it
[17:18:49] <pacopablo> and if it's easier to configure than Nagios, I'll use it once it's done
[17:18:55] <pacopablo> currently I'm using Argus
[17:19:04] <pacopablo> which is a nasty piece of perl crap
[17:20:44] <coderanger_> Its seems like most offerings in this area are fairly hackish, as they were made to meet one person's immediate needs
[17:20:56] <pacopablo> yes, they suck
[17:21:07] <pacopablo> nagios is cool, but a royal pain in the rear to setup
[17:21:20] <coderanger_> Also NRPE isn't the greatest thing ever
[17:22:41] <coderanger_> I am mostly just trying to make sure that the wording in this proposal inst too bad
[17:22:52] <coderanger_> English ain't my strong suit :P
[17:24:41] <pacopablo> well, if you're looking for english skills, you might be looking in the wrong place :)
[17:25:05] <coderanger_> heh, fair enough
[17:25:58] <pacopablo> time for me to go make some tamales :)
[17:30:49] <alect> is it going to lever any of the existing monitoring frameworks?
[17:31:11] <coderanger_> I am going to put compatibility in for nagios plugins
[17:31:30] <alect> nice
[17:32:44] <alect> mmmm trac for all!
[17:39:14] <coderanger_> What I really want to get working is taking plugins that are installed on the front-end, and automatically push them to any other nodes that need them
[17:40:03] <alect> which plugins? nagios or trac?
[17:41:54] <coderanger_> Either
[17:42:31] <coderanger_> The nagios plugins are just going to be a TracMon plugin wrapper around the nagios plugin binary
[17:42:32] <alect> pity edgewall isn't sponsoring
[17:42:56] <coderanger_> yeah
[17:43:29] <alect> pity i'm not elligible
[17:43:35] <alect> -l
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[17:51:16] <s0undt3ch> alect: working with lvm on your vserver?
[