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June 26, 2006

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[01:01:07] <asmodai> moin cmlenz
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[01:01:50] <didier> hi
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[01:10:31] <cmlenz> hi asmodai
[01:12:23] <asmodai> How's life?
[01:15:58] <cmlenz> fine
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[04:24:56] <tuxipuxi> anybody know if the mantis2trac script works with 0.9.5?
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[05:34:15] <tic> Anyone working on the ReStructuredText macro for Trac? With a =======\n Title\n====== you get a <h1 class="title">. Then, I do a Heading\n======= and get a <h1>. After that I have SubHeading\n~~~~~~~~~~~ but get a *new* <h1> there. How come?
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[05:38:23] <tic> that's actually in http://projects.edgewall.com/trac/ticket/1077 - but that sounds weird; restructuredtext should handle those kind of headings said there. Dunno if Trac passes them on wrong?
[05:38:48] <wkornew> hey tic
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[06:08:35] <ubulfluff> hi
[06:12:01] <ubulfluff> is it possible to set TracTags of a wiki by a custom com control like a select on some pages?
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[06:12:54] <tic> 15
[06:15:12] <ubulfluff> I wrote a html form to do this but the edit method of a page requires page version too...Is there a macro to query page version?
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[06:42:15] <coderanger_> morning y'all
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[08:35:41] <coderanger_> Hmm, is there any decent way to store arbitrary data (a dict in this case) in custom ticket fields?
[08:36:45] <coderanger_> sqlite doesn't like picked data because of the newlines (i think)
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[08:56:16] <bnovc> can i convert an existing trac instance from sqllite to mysql
[08:59:45] <coderanger_> probably, just sqlite /path/to/db .dump | mysql tracdb
[09:00:11] <bnovc> i'm not sure where trac put the database
[09:00:46] <bnovc> i would try that and then do database = mysql:tracdb?
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[09:03:19] <coderanger_> by default the sqlite db is /path/to/env/db/trac.db
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[09:04:58] <chillywilly> I just upgraded my system and for some reason I cannot add a ticket...it just spins...I have nothing in the trac or apache logs (in fact I see no files in the log entry for that trac instance) anyone have any ideas how I can debug this?
[09:05:06] <chillywilly> upgraded Ubuntu that is
[09:05:09] <chillywilly> the OS
[09:05:26] <chillywilly> s/entry/dir/
[09:05:39] <bnovc> coderanger_: what client should i use to connect to sqlite to run that dump
[09:05:46] <bnovc> i dont have a 'sqlite' binary(at least in my path)
[09:05:49] <chillywilly> I tested the database connection too with phppgadmin
[09:05:59] <chillywilly> didn't try to insert anything as that user though
[09:06:00] <bnovc> and locate sqlite|grep bin is empty
[09:07:27] <coderanger_> bnovc: sqlite3
[09:07:37] <bnovc> coderanger_: dont have that
[09:07:48] <chillywilly> my trac db user can write to the db too
[09:07:54] <coderanger_> Are you sure you have sqlite install?
[09:07:56] <bnovc> i dont have any binaries with sqlite in the name
[09:07:58] <chillywilly> I just inserted a record with phppgadmin
[09:08:06] <bnovc> coderanger_: well, trac is working fine and it says its using it
[09:08:33] <bnovc> oh, i see a package i can get
[09:08:35] <bnovc> i'll try that
[09:08:42] <chillywilly> I can view tickets and search thinngs, just seems the POST to add a ticket never completes
[09:08:58] <bnovc> chillywilly: tried it from another computer?
[09:09:04] <chillywilly> yep
[09:09:06] <chillywilly> same issue
[09:09:14] <chillywilly> my partner in crime tried it out for me
[09:09:16] <chillywilly> ;P
[09:09:32] <chillywilly> just sits and spins
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[09:15:25] <bnovc> coderanger_: dumping it into mysql gives errors
[09:15:43] <bnovc> on the first line ;)
[09:16:18] <bnovc> jesus, this thing is 8300 lines
[09:16:58] <bnovc> guess i have to manually run segments of this
[09:17:31] <coderanger_> bnovc: I suppose the SQL sqlite produces is not compatible with MySQL then
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[09:18:59] <bnovc> #1170 - BLOB/TEXT column 'name' used in key specification without a key length
[09:19:05] <bnovc> i get that on the table it tries to make
[09:19:48] <bnovc> i'm not sure how to fix that, apparently text fields can't be primary keys
[09:20:23] <bnovc> it works if i take off PRIMAR KEY
[09:20:57] <bnovc> and every insert into is wrong
[09:21:00] <bnovc> it quotes the tables
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[09:21:39] <ubulfluff> hi
[09:21:45] <mef> I'm having a problem with the 0.9.5 contrib/trac-post-commit-hook ... when the script attemps to close a ticket due to a "fixes" keyword, it errors out with "Unexpected error while processing ticket ID 8: columns ticket, time, field are not unique" on line 140: ticket.save_changes(self.author, self.msg, self.now). I believe it's because I'm using multiple trac_env's with one svn repo, can anyone offer any insight?
[09:23:17] <coderanger_> mef: Thats a database error
[09:23:24] <coderanger_> Sounds like the auto-increment broke
[09:25:01] <coderanger_> bnovc: You may have better luck doing the transfer in python
[09:25:48] <mef> coderanger_, I see... would deleting the rows from table ticket and then reimporting them, letting sqlite work the autoincrement fix it do you think?
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[09:27:27] <coderanger_> mef: No idea, try it and find out ;-)
[09:27:35] <coderanger_> (though I would backup your db first)
[09:28:40] <ubulfluff> I need some form handling on some wiki pages, storing some properties of wiki, is it possible?
[09:28:57] <mef> Good advice. One question, what indicates to you that it's an auto_increment problem? This script should only be doing an UPDATE query
[09:29:58] <coderanger_> mef: No, ticket_changes are stored in their own table, one row per change
[09:30:14] <mef> oh, I see that now
[09:30:16] <coderanger_> ubulfluff: What are you trying to do
[09:30:38] <bnovc> coderanger_: i dont know any python, so probably not
[09:30:50] <bnovc> i think ill just make a perl script to convert what SQL i can find thats different
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[09:39:33] <ubulfluff> coderanger_: Actually I use TracTags. So I want a select to some pages to choose tag instead of the default text edit
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[09:41:24] <coderanger_> ubulfluff: That is not currently possible
[09:44:45] <mef> coderanger_: found the problem... my commit message had "re #8, fixes #8
[09:44:47] <mef> "
[09:45:10] <mef> I guess if you comment and fix a ticket in the same line, you hit a unique key collision
[09:45:32] <mef> dunno if that's a bug, but the script ends up adding the comment, but not closing the ticket
[09:46:32] <ubulfluff> coderanger_: ok, tnx
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[09:54:36] <mef> coderanger_, what do you think, should I file a ticket at edgewall?
[09:55:30] <coderanger_> Yes
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[09:57:05] <bnovc> when i do login in trac, i get these headers but never get redirected http://pastebin.com/731627
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[09:59:47] <asmodai> ey coderanger_
[10:01:18] <mef> coderanger_, submitted. thanks again for your help.
[10:01:42] <coderanger_> asmodai: alo
[10:01:54] <asmodai> coderanger_: How's tricks?
[10:02:11] <coderanger_> hmm?
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[10:17:21] <coderanger_> Has anyone ever gotten a "OperationalError: near "/": syntax error" with sqlite before?
[10:17:37] <asmodai> how's tricks = how's life/how's it going
[10:18:44] <coderanger_> asmodai: Heh, not bad
[10:18:55] <coderanger_> work continues to be annoying
[10:19:35] <coderanger_> and I don't understand why I am getting errors from Trac with this new plugin
[10:20:23] <coderanger_> how bout you?
[10:20:32] <asmodai> Work sucks hard at the moment.
[10:20:44] <asmodai> I'm supposed to be hired to do innovation and research
[10:20:56] <asmodai> instead I'm doing sysadmin and god knows how many helpdesk things
[10:21:08] <asmodai> only because a certain percentage of my direct colleagues are too dumb to help out
[10:21:19] <coderanger_> asmodai: Sounds like what I do all day
[10:21:29] <asmodai> You also work a uni library?
[10:21:36] <coderanger_> Uni computer helpdesk
[10:21:52] <coderanger_> frontline tech support :-/
[10:21:56] <asmodai> ouch.
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[10:22:11] <asmodai> You got separate helldesks per faculty or one central one?
[10:23:46] <coderanger_> some depts have a tech guy, but we are the main one
[10:24:49] <bnovc> how do i rename a wiki page?
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[10:25:02] <coderanger_> bnovc: download WikiRename from trac-hacks
[10:25:06] <bnovc> k
[10:25:12] <bnovc> thanks
[10:25:20] <bnovc> why aren't the "hacks" built into trac?
[10:25:39] <asmodai> coderanger_: we have a helldesk per faculty as well as for the library. Guess what's happening at the moment. ;)
[10:25:43] <coderanger_> With rename support, its planned but waiting on a few other things
[10:26:27] <coderanger_> So that hack is just a temporary thing (for various definitions of temporary)
[10:27:21] <coderanger_> asmodai: Those other ones are just persistent illusions, they don't really exist ;-)
[10:28:17] <wadeb> hi all. is there a plugin for trac to create tickets by sending emails to an address that is associated with trac? like, a daemon that would watch a pop account.
[10:28:42] <coderanger_> wadeb: email2trac on trac-hacks
[10:28:51] <wadeb> ty!
[10:28:51] <tic> coderanger_, is there really more to it than "update wiki set name=foo where name=bar"?
[10:28:58] <coderanger_> asmodai: OOC, what do you guys use for incident tracking?
[10:29:05] <coderanger_> tic: Yes
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[10:29:19] <coderanger_> tic: You need to move things like attachemnts and other metadata
[10:29:20] <tic> Oh, nm
[10:29:26] <tic> well, true.
[10:29:31] <coderanger_> tic: And then you need to find links to the page and change them
[10:29:42] <tic> Yeah, I just remembered that one. :)
[10:29:47] <tic> gets trick with different mimeviewers.
[10:30:32] <tic> trycky
[10:30:38] <tic> beh. _tricky_
[10:30:39] <coderanger_> WikiRename currently only rewrites explicit links ([wiki:foo]) and only in wiki pages
[10:30:45] <tic> Ok.
[10:30:50] <tic> Need to do that in tickets and such, too.
[10:31:00] <tic> and commit messages! yay, fun fun.
[10:31:09] <wadeb> ok, one more q: has anyone written an importer for best practical RT? http://www.bestpractical.com/rt/
[10:31:14] <coderanger_> And now you see where it gets annoying ;-)
[10:32:35] <tic> coderanger_, right. :) I've previously just done naive renames where I don't reference it from anywhere.
[10:32:56] <tic> coderanger_, btw, do you think Trac is suitable for use as an app server? You've got auth and a nice wiki, after-all. :)
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[10:33:31] <coderanger_> tic: We use it at work as such
[10:33:45] <tic> coderanger_, cool.
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[10:34:44] <tic> realized that a CMS is way more annoying than a (read-only) wiki for content. only problem is that you'd like to have your custom stuff within the wiki, say a photo album or some such. Do you base everything on the wiki and add plugins for the functionality, or what's the easiest way?
[10:34:50] <bnovc> is there an 'egg' file for webadmin like the plugin installation tutorial says to use?
[10:34:50] <tic> (I'm working on a photo album, that's why.)
[10:36:21] <coderanger_> tic: There is actually a partial gallery plugin already
[10:36:44] <coderanger_> bnovc: Its attached to the WebAdmin wiki page
[10:37:40] <bnovc> the problem was a missing python extension
[10:37:45] <bnovc> i didn't have the setuptools package
[10:38:14] <tic> coderanger_, I really dislike the templating engine used by Trac, so that's why I'm staying out of it. I've done a mockup at http://mikael.jansson.be/photos/photo.html -- customizing Trac to make it fit into that was very hard last time I checked, clashing CSS files, etc.
[10:38:36] <tic> (hard to have self-contained things, often need to patch the base Trac source)
[10:39:09] <coderanger_> tic: Not working from a plugin
[10:39:19] <coderanger_> You get total control over the output
[10:39:42] <tic> Hm?
[10:39:45] <tic> Ah, cool.
[10:40:39] <tic> Although.. That doesn't solve the layout/css in Trac in general.
[10:41:05] <coderanger_> Its pretty flexible
[10:41:20] <coderanger_> I mean look at http://python-trac.swapoff.org/
[10:42:15] <tic> It's certainly *doable*, just requires a huge amount of time because Trac's not supposed to be used like that :) For example, I tried merging WordPress and Trac to get a coherent look (my own, not the Trac default one), which took me a lot of time and in the end didn't quite work.
[10:43:01] <bnovc> i have done a checkout on this plugin but there is no egg file .. svn co http://trac-hacks.org/svn/hackinstallplugin
[10:43:09] <tic> How interesting, both Trac-Hacks and Python-Trac are not responding.
[10:43:11] <bnovc> there is a setup.py but it will not run; am i just being stupid about this?
[10:43:16] <tic> there, trac-hacks on again.
[10:43:54] <coderanger_> bnovc: HackInstal currently quasifunctional
[10:44:20] <tic> coderanger_, the Python Trac instance is really nice, yeah.
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[10:44:50] <bnovc> oh, you literally type bdist_egg...i thought that was a file name :|
[10:45:18] <bnovc> well, thats better now :) now it dies on a missing python file
[10:45:58] <coderanger_> tic: Check out http://trac-hacks.org/wiki/GalleryPlugin
[10:46:13] <coderanger_> Its a place to start if nothing else
[10:46:47] <asmodai> coderanger_: my helldesk: TOPDesk
[10:46:56] <asmodai> coderanger_: some inferior piece of software running on Windows
[10:47:05] <asmodai> coderanger_: I've been waging a battle to get it changed.
[10:47:05] <tic> coderanger_, saw it. Broken links to brucec's site and nowhere to see it in use :) Tahanks though.
[10:47:19] <asmodai> BUt 90% of my team never dealt with proper incident tracking.
[10:47:21] <tic> I think I should try to go home.
[10:47:37] <asmodai> So I am the only idiot that really uses it next to the main helldesk guy to really record information
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[10:50:45] <bnovc> the trac admin page SAYS i can just download this and put it in plugins but that does not work
[10:50:48] <bnovc> and /log has no files
[10:58:12] <coderanger_> bnovc: Did you download the file or the HTML prview?
[10:58:36] <coderanger_> asmodai: We too are using some crazy IIS/ASP based junk (Applix iHelpdesk)
[10:59:24] <asmodai> coderanger_: It's annoying eh? I mean, there's so many better systems out there.
[11:00:13] <coderanger_> asmodai: Yeah, I am slowly trying to get it (and our POS list manager) replaced
[11:00:29] <asmodai> I am trying to get that and my manager replaced :)
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[11:14:11] <bnovc> coderanger_: i have egg files
[11:14:18] <bnovc> i tried the prebuild and i tried building them
[11:14:25] <bnovc> i have 2 egg files in my plugins directory and neither are loaded
[11:14:34] <coderanger_> is your log set to DEBUG?
[11:14:47] <bnovc> yes
[11:14:52] <bnovc> log_type is none though
[11:15:15] <coderanger_> make that "file"
[11:16:35] <bnovc> hm, after restarting apache, trac wont even load so i'll figure that out first i guess
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[11:17:37] <hacim> I'm having trouble installing the TicketDelete plugin, I built it, I copied the egg to the project plugins directory, I restarted apache... but I dont see anything under the Ticket section of the webadmin area
[11:17:50] <coderanger_> hacim: Anything in the log?
[11:17:59] <hacim> I'll check
[11:18:36] <hacim> coderanger_: no
[11:18:43] <bnovc> http://home.bnovc.com/trac_error.log
[11:19:05] <bnovc> thats what happened
[11:19:55] <hacim> coderanger_: this is with 0.10
[11:19:57] <coderanger_> bnovc: You need to install TracCtxtnavAdd
[11:20:10] <bnovc> another plugin?
[11:20:17] <coderanger_> Yes, its a dependency
[11:20:30] <bnovc> ok.
[11:20:40] <coderanger_> or just easy_install TracWikiRename
[11:21:02] <bnovc> i'm going to move this trac install to another server soon so i'd rather make it just for this instance
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[11:21:22] <hacim> coderanger_: shouldn't this sentence be switched around, "There will be a new WebAdmin sub-page in the Ticket category called 'Delete'" -- shouldn't it be "There will be a new Ticket sub-page in the WebAdmin category called 'delete'"
[11:21:38] <hacim> or... I'm looking in the wrong place
[11:22:16] <coderanger_> It is a "WebAdmin sub-page"
[11:22:22] <coderanger_> In the Ticket category
[11:22:44] <hacim> ok yeah, that makes sense
[11:23:33] <bnovc> coderanger_: is that plugin not on trac-hacks?
[11:23:35] <hacim> unfortunately, I've only got Components, Milestones, Priorities, Severities, Ticket Types, and Versions, no Delete :P
[11:23:48] <coderanger_> bnovc: It should be
[11:23:59] <bnovc> a search brought me to an empty page
[11:24:02] <coderanger_> hacim: Do you see the plugin loading?
[11:24:13] <coderanger_> http://trac-hacks.org/wiki/CtxtnavAddPlugin
[11:24:35] <hacim> coderanger_: I need to change my loglevel to something more verbose to see that? I've just got log_level = WARN
[11:24:43] <coderanger_> hacim: set it to DEBUG
[11:25:17] <hacim> coderanger_: yes, I see the plugin loading
[11:26:09] <hacim> 2006-06-26 18:30:36,091 Trac[loader] DEBUG: Loading plugin ticketdelete.web_ui from /usr/lib/python2.3/site-packages/TracTicketDelete-1.0-py2.3.egg
[11:26:21] <coderanger_> hacim: What if you go to "/admin/ticket/delete"
[11:26:45] <hacim> coderanger_: Unknown Admin Page
[11:28:31] <coderanger_> Do you have TRAC_ADMIN?
[11:28:55] <bnovc> coderanger_: i installed that plugin and the same thing happens
[11:29:17] <hacim> coderanger_: yes
[11:32:49] <bnovc> coderanger_: http://home.bnovc.com/trac.log
[11:33:06] <bnovc> i get that with a 500 internal error
[11:34:24] <bnovc> apache's error log is empty
[11:35:39] <bnovc> ok i restarted apache again and the page loads w/no extensions
[11:36:14] <bnovc> nevermind, thats because i moved the plguins
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[11:38:08] <bnovc> and if i remove everything but that cx pacakage i get an internal error with some trac stuff around it saying 'ModPythonRequest' object has no attribute 'href'
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[11:46:14] <coderanger_> bnovc: Are you using the wrong version?
[11:46:45] <bnovc> coderanger_: i dont think so, i used python setup.py
[11:46:57] <coderanger_> You would see that error if you used the 0.10 version on a 0.9 Trac
[11:46:58] <bnovc> this is really frustrating...every time i refresh i get something different
[11:47:08] <bnovc> i'm not using any prepackaged eggs
[11:47:10] <bnovc> i'm building them
[11:47:24] <coderanger_> There are still different code branches for 0.9 and 0.10
[11:47:47] <bnovc> oh! you're probably right
[11:47:52] <bnovc> i thought that was a version of ctxt
[11:48:20] <coderanger_> That would explain why nothing is working :P
[11:48:53] <bnovc> coderanger_: awesome, thanks!
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[11:50:55] <bnovc> coderanger_: so rename only works on newer trac?
[11:51:23] <coderanger_> No, you just need to use the correct version
[11:51:43] <bnovc> i get an error about 50% of the time i load /admin
[11:51:46] <bnovc> that there is no handler
[11:51:50] <bnovc> the other 50% it seems to work fine
[11:51:51] <coderanger_> 0.10 has some non-backwards-compatible changes
[11:51:56] <coderanger_> Whats the log say?
[11:52:03] <coderanger_> And are you running 0.9?
[11:52:05] <bnovc> yea
[11:52:12] <bnovc> the unstable debian package
[11:52:13] <coderanger_> Probably a load order issue
[11:52:23] <coderanger_> The only solution is to upgrade
[11:52:39] <coderanger_> 0.10 has load order checking, 0.9 doesn;t
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[11:53:02] <coderanger_> As a possible fix you can try installing CtxtnavAdd as a system plugin and WikiRename as a local plugin
[11:53:19] <bnovc> eh..perhaps after a while
[11:53:23] <bnovc> thanks for the info
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[11:54:05] <coderanger_> You can also try fidling with the names to get them to load in the correct order
[11:54:14] <bnovc> /wikirenameplugin/0.9
[11:54:23] <coderanger_> thats the correct version, yes
[11:54:24] <bnovc> i compiled that one and put it in plugins and have no rename button
[11:54:38] <bnovc> coderanger_: put them in alphabetic order to load or what?
[11:55:01] <coderanger_> bnovc: Its system dependent, it uses the "directory ordering"
[11:55:09] <coderanger_> Whatever that happens to be
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[11:55:30] <bnovc> oh, ok
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[11:56:34] <bnovc> coderanger_: is there any command i can use to see that listing
[11:56:43] <bnovc> ls shows them in the right order but its alphabetic by default i think
[11:57:29] <coderanger_> no
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[11:57:49] <pacopablo> @faq logging
[11:57:49] <evil_twin> pacopablo: "logging" is http://projects.edgewall.com/trac/wiki/TracLogging <-- Enable debug logging to file, ensure your environments log/ directory is writeable by your web server user, check for errors.
[11:58:04] <coderanger_> man 3 readdir
[11:58:09] <pacopablo> restart your server and watch which order they load in
[11:58:44] <coderanger_> hey pp
[11:59:34] <pacopablo> hey :)
[11:59:46] <pacopablo> why do conversions suck so much?
[12:00:15] <coderanger_> pixies
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[12:03:01] <coderanger_> whatr you converting frome/to?
[12:03:22] <pacopablo> GroupStupid to WORLDOX
[12:04:07] <pacopablo> the reaction to that from the WORLDOX tech support was along the lines of: oh, that sucks, I'm sorry.
[12:05:10] <coderanger_> I've come to the conclusion that any software that uses the term "Enterprise" should be dragged out into the street and shot
[12:07:51] <pacopablo> pretty much
[12:08:35] <pacopablo> Enterprise just means: a) it costs more, b) it's harder to use, and c) there isn't any documentation available unless you pay more.
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[12:25:47] <asmodai> GroupStupid?
[12:25:51] <asmodai> GroupWise
[12:25:52] <asmodai> ?
[12:26:53] <pacopablo> yeah
[12:27:17] <pacopablo> it's an evil bastard
[12:27:30] <pacopablo> same with sExchange
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